Reviews are not as permanent as they look. Platforms edit, moderate, and sometimes silently remove them - and when a good review disappears, most companies never notice. Revly keeps a permanent record of every review it has ever seen, including the ones that vanish.

Every time a sync runs, Revly compares each review against what it saw before. When something changes, it is recorded in the review's Edit History - expand any review on the Reviews page to see the timeline. Tracked changes include:

During its weekly full sweep of a channel, Revly notices when a review that used to be on your listing is no longer there. Instead of deleting it, Revly marks it Removed and keeps the full content - reviewer, rating, text, and the date the removal was detected.

Removed reviews are kept out of your day-to-day view: they are excluded from your average rating, your channel stats, and your embeds, and the Reviews page hides them by default. To see them, set the status filter to Removed. If Revly has Slack notifications connected, you will get an alert when removals are detected.

If a platform removes a legitimate review during a moderation sweep, the detection date and preserved content give you exactly what you need to appeal with the platform's support team. And if the platform reinstates the review, Revly flips it back to live automatically on the next sync.