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AI response suggestions

Generate on-brand replies to reviews and post them on the platform in two clicks.

Replying to reviews - especially critical ones - is one of the highest-leverage things you can do for your rating, and one of the easiest to put off. Revly drafts the reply for you so responding takes seconds, not half an hour of wordsmithing.

Generating a suggestion

  • On the Reviews page, expand the review you want to answer.

  • Click AI Suggest Response. Revly reads the review and drafts a reply in the AI Suggested Response box.

  • Not quite right? Click Regenerate suggestion for a fresh take, or edit the text before using it.

Posting the reply

Review platforms do not let third-party tools post responses on your behalf, so the last step stays in your hands: the copy button copies the response and opens the review on the platform in one click. Sign in there (if you are not already) and paste. The whole round trip is usually under a minute.

Making it sound like you

Suggestions use your company's voice, not a generic one. In Settings, the Brand section holds your company description and tone of voice - fill those in and the AI matches them. If your replies come out too formal or too chirpy, adjust the tone of voice there and regenerate.

Good to know

  • AI response suggestions are available on Core and above. On the Free plan the button shows an upgrade prompt - see Plans, limits, and billing.

  • Use the Needs Response filter in Managing your reviews to work through unanswered reviews in one sitting.

  • Suggestions are drafts - always give them a quick read before posting, especially on sensitive reviews.

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